Parties These Terms and Conditions govern the provision of products supplied by Sussex Aesthetics Limited (Company Registration Number 11190562) whose Registered Office is at 6 Haslett Avenue West, Crawley, RH10 1HS (“Party A”) "the Company," "we," "us") to you, the customer (“Party B” "Customer," "you").

By placing on order for any item supplied by us, you agree to be irrevocably bound by these Terms and Conditions.

Background

(A) Party A and Party B have entered into this Agreement to regulate the supply of Goods by Party A to Party B.

Agreed terms

1. Definitions and interpretation

In this agreement, unless the context otherwise requires, the following words and expressions have the following meanings:

Related Parties: a party's parent, subsidiaries, assigns, transferees, representatives, principals, agents, officers or directors.

Goods: The products to be provided by Party A to Party B under this Agreement.

2. Effect of this agreement

The parties hereby irrevocably agree that this agreement shall immediately be fully and effectively binding on them.

3. Legal Costs

3.1 Should Party B breach this Agreement (or any Term of it (and/or bring a claim against Party A in respect of any breach of this Agreement and/or in respect of the Goods ) then Party B indemnifies Party A on the indemnity basis in respect of any and all costs, legal costs, disbursements, expenses or otherwise arising from or in connection with any breach of or dispute in respect of the terms of this Agreement (including the recovery of any amount or debt due under this Agreement) whether or not this is the subject of issued court proceedings (and including in the event that any dispute is allocated to the Small Claims Track) with the determination as to whether any such payment should be made and the final amount due and payable under this clause being at the exclusive and final determination of Party A.

3.2 Should Party B breach this Agreement (or any term of it and/or brings a claim against Party A in respect of any breach of this Agreement) then Party B irrevocably agrees to pay for Party A’s administrative and/or management time charged at the rate of £50.00 plus VAT per hour) with the determination as to whether any such payment should be made by Party B to Party A and the amount of any such payment due under this clause to be at the exclusive and final determination of Party A and binding upon the parties to this Agreement.

4. Warranties and Authority

4.1 Each party warrants and represents to the other with respect to itself that it has the nfull right, power and authority to execute, deliver and perform this agreement.

5. Severability

If any provision or part-provision of this agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this agreement.

6. Entire agreement

6.1 This agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

6.2 Party B irrevocably agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Party B irrevocably agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

7. Consumer Rights

7.1 We strive to ensure that all goods listed on our website are accurately described. However, due to the nature of digital representation and individual display settings, slight variations in color and form may occur. Party B acknowledges that any such variations do not constitute grounds for a claim under these Terms and Conditions.

7.2 All products sold online by Party A to Party B conform to the contract at the time nof delivery, as per the Consumer Rights Act 2015. This includes being of satisfactory quality, fit for purpose, and as described.

7.3 The delivery of goods will be completed when we deliver the goods to the addressyou gave us. The risk in the goods passes to Party B upon delivery.

7.4 Party A aims to deliver goods within the estimated delivery times but does not guarantee delivery dates. Time shall not be of the essence in respect of delivery.

7.5 Party B has the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party indicated by you acquires, physical possession of the goods.

7.6 To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g., a letter sent by post, fax, or email). You may use the model cancellation form provided in the Regulations but it is not obligatory

7.7 In the event of cancellation, we will reimburse all payments received from you, including the costs of delivery (except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction.

7.8 Goods that have been unsealed by you after delivery (and are not suitable for return due to health protection or hygiene reasons) are excluded from the right to cancel.

7.9 Party B acknowledges that any goods returned must be in a resalable condition, and Party A reserves the right to reduce the refund to reflect any reduction in the value of the goods, resulting from unnecessary handling by Party B

7.10 If the goods are faulty, Party B has the right to a repair, replacement, or refund, as per the provisions of the Consumer Rights Act 2015. Party B must notify Party A of any fault as soon as possible after discovering it.

7.11 Refunds will be processed without undue delay and, in any event, within 14 days of the day we receive back from you any goods supplied, or (if earlier) the day on which you provide evidence that you have returned the goods.

7.12 If Party B has any complaints about the Goods, a formal complaint can be submitted in writing to the registered office of Party A.

8. Reputational Risk, Harassment & Non-Disparagement

8.1 The Customer agrees, at all times, to refrain from making any statements or comments, either directly or indirectly, that could be construed as derogatory, products. This includes, but is not limited to, any form of communication on public or private forums, social media platforms, online review sites, blogs, or any other medium where such comments could be published or disseminated.

8.2 The Customer acknowledges that this provision is a material inducement for the Company to enter into this Agreement, and any breach of this clause shall be considered a material breach of the Agreement, entitling the Company to seek all appropriate remedies under law or equity, including but not limited to injunctive relief and damages.

8.3 The Customer hereby agrees and undertakes at all times to treat the directors, officers, employees, agents, and representatives of the Company with respect and dignity and shall not engage in any behaviour or conduct that could be construed as harassment, bullying, or intimidation, whether in breach of the Protection from Harassment Act 1997 or otherwise. For the purposes of this clause, "harassment" shall mean any unwanted conduct affecting the dignity of individuals or groups of individuals, which is intended to, or which should reasonably be considered as having the effect of violating an individual's dignity or creating an intimidating, hostile, degrading, humiliating, or offensive environment. This includes, but is not limited to, harassment of any kind, whether relating to race, sex, gender reassignment, age, disability, religion or belief, sexual orientation, or any other characteristic protected by applicable law.

8.4 The Customer acknowledges that such conduct is unacceptable and agrees that any breach of this clause shall constitute a material breach of the Terms and Conditions, entitling the Company to take any and all appropriate actions to protect its directors, officers, employees, agents, and representatives. This may include, without limitation, the suspension or termination of the Customer's access to any goods, products and/or services provided by the Company, and the pursuit of any legal remedies available under the Protection from Harassment Act 1997 or any other applicable laws.

8.5 The Customer further recognizes that the Company reserves the right to report any activities that it reasonably believes to be unlawful to the appropriate nauthorities without notice to the Customer.

8.6 The Customer irrevocably acknowledges and agrees that what constitutes harassing behaviour is at the sole and final determination of the Company and is binding on the parties.

8.7 Party B irrevocably agrees that should Party A determine that a breach of this clause has occurred then Party A is entitled terminate this Agreement immediately with no penalty and that that Party A shall be entitled to publish a press release and/or public statement detailing the actions of Party B along with details of the termination of this Agreement.

8.8 This clause shall survive the termination or expiry of these Terms and Conditions and shall remain in full force and effect thereof

9. Governing law

This agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.

10. Jurisdiction

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.

11. Contracts (Rights of Third Parties) Act 1999 & Third Parties

11.1 The parties agree that the terms of this agreement are not enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999.

11.2 Party B irrevocably agrees that Party A is under no duty nor does Party A accept any responsibility to any other party other than Party B in respect of the Goods.

12. Counterparts

12.1 This agreement may be executed in any number of counterparts, each of which shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement. For the purposes of completion, signatures by the parties' legal advisers shall be binding.

12.2 No counterpart shall be effective until each party has delivered to the other at least one executed counterpart.

13. Variation

No variation of this agreement shall be effective unless it is in writing and signed by the parties (or their authorised representatives).